If you have any further questions or need additional information, please do not hesitate to contact us. At Odamori, every consultation is an opportunity to share the magic of transforming the everyday into lived design. We are here to help!
General Questions
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What is Odamori?
Odamori transforms the everyday into lived design. We create original illustrations that become patterns for textiles and objects, designed to accompany you in every moment, whether at home, on the beach or anywhere else. Click here to learn more →
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Who is behind Odamori?
Our catalogue is available online in our store. Explore all our collections and discover the piece that will become part of your everyday life.
Click here to see the catalogue → -
Where can I see the complete catalogue?
Our catalogue is available online in our store. Explore all our collections and discover the piece that will become part of your everyday life.
Products and Personalization
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What types of products does Odamori offer?
We offer a wide range of textiles and objects, including:
- Napkins, tablecloths and mats for the home.
- Pareos, sarongs and beach towels for personal use.
- Exclusive design licenses for brands and B2B projects.
Each piece is an ode to creativity and detail.
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Can I customize any product?
Yes, some of our products can be customized. Contact us to learn about the available options and find out how we can adapt our designs to your needs.
Click here to request customization → -
What materials do they use?
We work with natural fibres and sustainable materials, such as linen, viscose, recycled cotton and virgin cotton, to ensure quality, functionality and a touch of authenticity in each product.
Shipping and Delivery
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What are the delivery times?
Our delivery times vary by product and location. Orders are typically delivered within 4-5 business days. For more specific details, please see our shipping policy or contact us directly.
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How much does shipping cost?
Shipping costs depend on your location and the size of your order. You can see the shipping calculation at checkout. We offer shipping to all of Mexico.
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Do you ship internationally?
Currently, we are focusing on domestic shipping. If you have any questions about international shipping, please contact us to discuss options.
Click here for more information about shipping →
Payments, Returns and Warranties
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What payment methods do you accept?
We accept secure electronic payments through our platform, including PayPal, American Express, Visa, Apple Pay, Google Pay and Mastercard.
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What is your return policy?
We strive to provide the highest quality products. If you have any issues with your purchase, please contact us within 5-7 days to arrange a return or exchange, according to our return policy.
Click here to read the return policy → -
Do you offer a guarantee on your products?
Yes, all our products are guaranteed against manufacturing defects. If you encounter any problems, please contact our customer service team.
B2B Licensing and Collaborations
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What are Odamori Design Licenses?
In addition to our retail products, we offer custom licensing for brands and projects that wish to integrate our exclusive patterns into their collections. This allows our partners to use original designs on textiles, ceramics, tapestries and other objects, while maintaining the integrity and exclusivity of each creation.
Click here to learn about our licenses → -
How does the process for obtaining a license work?
Contact us to discuss your needs. We will evaluate the project and present you with a customized proposal, which may include fixed fees or a royalty-based scheme. Everything is formalized through a contract that protects the authorship and ensures the exclusivity of the design for your brand. Click here to start the process →
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Can I sell products with the licensed designs without giving credit to Odamori?
The license we offer stipulates that in some cases it is necessary to mention that the design is by Odamori. However, we can negotiate options that fit your needs, always protecting the integrity of our work.
